DELIVERY

Here at Lucebaits we understand that once you have decided to place an order, you generally want them delivered and in your freezer as soon as possible and in the very best of best condition.

We dispatch orders on Monday's, Tuesday's and Wednesday's, and in emergency situations we can dispatch on a Thursday. Couriers don't generally deliver on weekends so Wednesday is a sensible cut off day to enable a next day delivery or in extreme circumstances a 24 hour delivery.

Once your order is received via our webshop www.lucebaits.co.uk we will aim to pick your order and make it available for courier collection the following morning. All orders will leave our coldstore upon collection at -20 degrees. The couriers then offer a next day delivery meaning that your order should arrive with you within 24 hours of leaving our coldstore. Typically, orders should remain frozen for up to 36 hours after collection subject to outside temperatures.

If there are issues with the couriers and your delivery exceeds 36 hours and is thawed out, OKD Ltd (Lucebaits) will offer a 100% refund or order replacement.

Delivery costs £9.00 for parcels up to 30kg and a second parcel £6.00 again up to 30kg. Delivery is FREE once your order exceeds 60kg.

 

Delivery areas: We deliver to England, Scotland and Wales. Northern Ireland, Channel Isles, Isle of Man or any other remote areas can be delivered but this is subject to additional courier charges which must be discussed on an individual basis.

If you have any questions relating to delivery, please complete the contact us email and we will attempt to answer your question as soon as possible.